All appointments require a credit card on file to secure your booking. We have a 24-hour cancellation policy. All same-day cancellations will be charged 50% of the service fee and no-show appointments will be charged for the full service.
If you are running late for your appointment, feel free to give us a call so that we can alert your stylist. Please keep in mind that our stylists typically have a fully booked schedule each day and need to remain on schedule in order to avoid falling behind. If you arrive too late for your appointment, your service provider may not be able to see you and you will be charged for your appointment.
If you have never been to our salon and are booking a more advanced hair color, hair extension, or skincare service, we recommend that you book a complimentary consultation in order to ensure you are booking the correct service in order to achieve your desired look or end result and to get a more accurate quote.